Import Charges Terms and Conditions

All items are shipped from Australia. For international orders, some countries may charge customs, duties, taxes or other import fees. Lexi has no knowledge of these charges, and has no control over them. Lexi's terms and conditions require the customer to accept all responsibility for these charges. If you're unsure about these charges we recommend you contact your local customs office.


You may be required to pay these charges before your order can be delivered. You may be contacted by our courier or by your local customs office in order to arrange payment.


Please note that if you refuse delivery, Lexi will only process your refund upon return receipt of your order into our warehouse. We will not refund your shipping charge and we will deduct any additional costs charged to us which usually include return shipping and customs processing fees. These fees can be between $50 and $200.